PRIVACY POLICY

Last updated: 30 August 2025

Hamish Who (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit hamishwho.com.au and use our services.

1. Collection of Personal Information

We may collect the following types of personal information:

  • Name and contact details (such as email address and  phone number).
  • Information you provide to us directly through forms, registrations, or correspondence.
  • Payment and billing details (where applicable).
  • Information about how you use our website, including your IP address, browser type and pages visited (collected via cookies and analytics).

We only collect personal information that is reasonably necessary for our functions and activities.

2. How We Use Your Information

  • Provide and improve our products and services.
  • Communicate with you, including responding to enquiries.
  • Send you updates, marketing and promotional material (where you have consented or where permitted by law).
  • Process transactions and manage accounts (where applicable).
  • Comply with legal obligations.

3. Disclosure of Personal Information

We will not sell your personal information. We may disclose your information to:

  • Service providers who assist in our business operations (such as IT support, website hosting, and payment processing).
  • Professional advisers (such as lawyers, accountants).
  • Government agencies or regulators if required by law.

Where we share your information with third parties, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.

4. Overseas Disclosure

Some of our third-party service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure that your personal information is protected.

5. Security of Personal Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission over the Internet is completely secure.

6. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. To make a request, please contact us (see details below).

7. Cookies and Website Analytics

We use cookies and third-party analytics (such as Google Analytics) to collect information about how visitors use our website. This helps us improve our website and services. You can choose to disable cookies through your browser settings, although some site features may not work properly.

8. Direct Marketing

We may send you marketing communications by email or other means. You may opt out at any time by clicking the unsubscribe link in the email or contacting us directly.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Hamish Who

Email: [insert email]

Phone: [insert phone]

Address: [insert address]